Privacy Policy

SNKRZ.CO Privacy Policy

This Privacy Policy describes how SNKRZ.CO (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.snkrz.co (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, new legal requirements, or operational needs. The revised Privacy Policy will be posted on our Site with an updated “Last Updated” date.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources. The information we collect varies depending on how you interact with SNKRZ.CO.

We may use your personal information to:

Communicate with you
Provide, improve, or personalize our Services
Process orders, returns, and exchanges
Comply with legal obligations
Enforce terms of service
Protect the rights of SNKRZ.CO, our users, or third parties

Information We Collect

Information You Provide Directly

Contact details (name, address, phone number, email)
Order information (billing/shipping addresses, payment confirmation)
Account information (username, password, security questions)
Customer support information (messages sent through our contact form or email)

Information About Your Usage

We automatically collect information about your interaction with our Services ("Usage Data") using cookies, pixels, and similar technologies. This includes device information, browser type, IP address, and network data.

Information From Third Parties

We may obtain information from:

Service providers like Shopify for site management
Payment processors for completing transactions
Marketing and analytics providers for tracking engagement

How We Use Your Personal Information

Orders & Services: Process payments, fulfill orders, manage accounts, arrange shipping, and handle returns/exchanges.
Marketing & Advertising: Send emails, texts, or ads tailored to your interests.
Security & Fraud Prevention: Protect accounts, detect fraud, and maintain site security.
Customer Support & Service Improvement: Provide assistance and enhance your shopping experience.

Cookies

We use Cookies to enhance your experience, remember preferences, run analytics, and personalize content. You can control Cookies through your browser settings, but blocking them may affect functionality.

Sharing Personal Information

We may share your personal information with:

Vendors and third-party service providers (e.g., IT management, payment processors, fulfillment partners)
Marketing and business partners for advertising and promotional purposes
Affiliates within the SNKRZ.CO group
In connection with business transactions (mergers, acquisitions, legal obligations)

We do not share sensitive personal information without your consent.

Children

Our Services are not intended for children under 16, and we do not knowingly collect personal information from children. If you are a parent or guardian, you may request deletion of your child’s data by contacting us.

Security & Retention

We implement reasonable security measures, but no system is completely secure. We retain personal information based on account needs, service provision, legal obligations, or dispute resolution.

Your Rights

Depending on your location, you may have rights to:

Access, delete, or correct your personal information
Request data portability
Opt out of marketing, sale, or sharing of personal data
Restrict processing
Withdraw consent where applicable
Appeal our decisions regarding requests

To exercise your rights, contact us at help@snkrz.co.

International Users

Your personal information may be transferred and processed outside your country. SNKRZ.CO ensures that transfers comply with applicable international data protection laws.